Last week, we shared with you success stories that led to your buyers’ offers being accepted because of the actions our Key Mortgage loan officers take every time they have the opportunity to work with you and your clients. Of course, we all know that once the offer is accepted, the work doesn’t stop there. Successfully shepherding your client through the offer acceptance and mortgage loan process is not an easy task, and in today’s competitive landscape, many contracts are written with a shorter timeline in place.

We surveyed our loan officers and came up with a few simple yet effective tips to help give your clients every opportunity to meet their contingency and closing dates while reducing the number of requests and questions:

• Ensure the attorney and listing agent information is accurate and complete.

• Provide the contract as soon as accepted. Holding it for even a few days can delay the business calendar and milestone goals.

• Know if your property is a condo or townhome —  this is not always based on how it looks.

• When closing in 3 weeks or less:

  • Don’t wait for attorney review to order the appraisal.

  • Don’t ask for more than one earnest money deposit.

  • Do use our SecureShop process to eliminate the rush of clients submitting paperwork and conditions.

  • Do reinforce the need for the client to respond immediately to documentation requests.

  • Do obtain HOA information for condos upfront, and have us vet through Fannie Mae or Freddie Mac.

You work so hard establishing a relationship, finding your clients the right home, and negotiating the winning offer. By following these few simple steps, you can make sure all that hard work results in a happy (and referring) client! But you don’t have to do all the heavy lifting alone. Your Key Mortgage loan officer is right there with you, helping you bring your client home.