COVID-19 Update
We’ve received many questions from our clients and partners about what the ‘shelter in place’ order means in terms of their mortgage closing on time.
Financial services, and the services that support us, continuing to supply credit and liquidity to the market, fall into a category that is exempt from the ‘shelter in place’ order announced by Governor Pritzker.
This will allow us to continue to provide all of the vital services needed to continue to accept, approve, and fund mortgage loans. Unless notified by Key Mortgage Services, assume there will be no impact to your loan process.
If you are in the middle of an application, your cooperation with us to supply any required information or documentation and, if applicable, to work with your appraisers around their scheduled appointments is needed now more than ever to ensure we meet the necessary deadlines of your individual loan process.
Our primary focus is and always will be the health and safety of our employees, partners, and clients. We’re working closely with our partners to modify our processes and procedures to ensure that healthy and safe practices are in place to enable the seamless continuity of loans.
Please reach out to your loan officer with any questions during this unprecedented time.
-All of us at Key Mortgage