Preparing For Growth with New SVP of Operations and Strategic Initiatives

We’re pleased to announce that we’ve added Jim Collier to our leadership team as SVP of Operations and Strategic Initiatives. In this newly created role, Jim will focus on company strategy and overseeing and optimizing our organizational architecture. 

This addition to our team comes as we work towards laying a foundation that ensures our organization is prepared for future growth. Jim’s 20+ years of experience in the mortgage industry and a proven record of delivering superior results in customer service, employee satisfaction, process efficiency, scalability, quality control and financial performance made him the ideal choice to join our Key Mortgage family. 

“I’m thrilled to welcome Jim to the team,” says Ralph Melbourne. “This is another investment in building a solid foundation and ensuring we are the best mortgage company in the business.” 

For Jim, joining the Key Mortgage team is an exciting opportunity to join a great environment and help lay the groundwork for a strong future. “Culture is really important to me. I see it here. Key Mortgage is small enough that everyone makes an impact on the business, but big enough to have all the resources and tools that national lenders have,” says Jim. “It’s better to make history than read about it and I’m excited to help chart our course here.”  

We’re delighted to have Jim at the forefront of these changes as we work towards growing Key Mortgage while continuing to deliver superior service and be a top workplace.